Green Lantern (tMCTUC)

@Mark- I am sorry, I didn't mean you were making excuses, I meant your initial response was the more likely reason.

 I think the disclaimer "RSVP'ing attend does not guarantee you a seat," is slightly misleading.  Let me explain, others as well as myself know that just because you receive a gofobo pass does not guarantee you a seat within the theater. Thus, you need to arrive at the theater as early as possible to guarantee a seat.  This is were my mind goes when I read the already existing disclaimer. What the disclaimer should read is this, " RSVP'ing attend and/or receiving the screening promotional code, does not guarantee a screening pass. Passes are limited and are given on a first come first serve basis."   Also, you could simplify the RSVP process by limiting the amount of people that are allowed to RSVP or receive a promotional code. I am not sure if a process similar is already in place, but it seems overwhelming to send 400+ emails and not expect this issue we experienced earlier today.  Possibly having a limited amount of slots allowed for RSVP'ing "I would like to attend," and everyone else who wants to attend is put on stand bye. As people change their RSVP status, the people on stand bye are bumped up. Once again, I am not sure if this process is already in place however, if it isn't, it doesn't seem like it would take much to implement. 

I am not sure if I explained myself appropriately, I seem to be doing a lot of rambling. If you need some clarification, I be happy to type a more coherent explanation of the possible new process.  I think at the very least, the disclaimer should resemble something similar to what I have created.  Once again, I appreciate TMC and all that maintain the club. You can't argue the track record and I have been very happy with the services thus far.

@Anthony - I'm not trying to make excuses. Just highlighting the facts. Text messages can be delayed by carriers. This is not an excuse, it happens all the time. Plus, we know this to be fact from our own testing internally. I'm attempting to field dozens of replies on here. So what might of seemed like an excuse, might actually be a response to a previous post.

@Noel - I'm not sure I understand how we can present this opportunity for free movie passes any better. Each event has a disclaimer. Should we make this line a larger font? "RSVP'ing attend does not guarantee you a seat.".

I'm open to suggestions. How can tMC reduce expectations and frustration? Anybody have that answer? If we implement your suggestion I'll mail you a movie prize pack from my vault.

:( i got the message for gofobo , but they did not have any :( oh well thanks txtmovclb

@Anthony

Well said--I actually agree with you.  None of us have some kind of automatic entitlement.  Frankly, I'm grateful for the couple of screenings I've been able to attend.  However, the points that some people here (including me) do still have some validity under the circumstances.

@Mark  You are probably right about people probably not coming back and posting.  I actually planned on doing just that today, not to gloat but to let people know the text was finally out. 

I'm actually not pissed about not getting passes.  I'm disappointed about that, but I wouldn't be complaining if it was just that.  I completely get you win some, you lose some.  I'm pissed because it looks like there was no way to have gotten them in the first place. 

I'm not making false accusations, I'm just stating what it looks like.  It was the first day of the movie being listed and I was something like #50-60 to RSVP.  (I can't remember exactly--it was weeks ago) I responded to the text within one minute of recieving it.  Other people had the same experience and  nobody (including you) is saying there was anybody who actually successfully obtained passes through the texted code.

Instead, you come out and explain text delays, but again, there are no responses before the very minute that people simultaneously were posting the same experience at the same time.  

I get it--it's a contest.  I knew I might not get passes.  I'm not going off in a huff.  Strung along doesn't refer to getting/not getting passes.  It refers to an expectation created by tMC that there are reasonable chances to get a pass when (as illustrated today) there was not.

 

By the way--I give you kudos for being on the ball with updates from the delays last night and also for responding to the complaints and my dialogue here.  (but it doesn't discount my points!)

 

Don't bite the hand that feeds you. You know what, I am a little upset the code didn't work, but life moves on.  And with all the bad press this movie is getting, I feel like I should support one of my favorite heroes with some money.

@Mark- I don't think we should be blaming wireless carriers, stick with your initial statement. It's all about limited passes, some people are just faster than others, and when there are 400+ plus emails going out, sometimes you get the short end of the stick.  I think this is a great site, and this is the first time I didn't get what I wanted, how not like life.

If any of you are still set on going, I would offer this bit of advice:

"Follow the white rabbit..."

@Sheri - You're welcome.

I understand if people are getting upset but they dont have to act like its the end of the world.  

@Noel - if you were lucky enough to get passes, would you come back here and post about it? Why would you? To gloat? Few do actually - look back at past screenings. This isn't some new revelation, it's a contest to win passes. You didn't win, and you're pissed, I get it Noel. But to make false accusations out of frustration is not cool. We've been around for over 4 years in Tucson - we don't string anyone along or make false promises. It is, what it is, another chance to score free movie passes. Some win, some don't.